Privacy Policy

Privacy Policy

At SecondHandLaptop24, we buy used laptops directly from customers’ homes. This page explains what information we collect when you use our site or sell us a laptop, and how we use it.

1. Information We Collect

When you use our website or contact us to sell a laptop, we may collect:

  • Your name, phone number, and email address
  • Your pickup address
  • Photos and details of the laptop you wish to sell (brand, model, condition)
  • Any messages or information you send us via our contact form, phone, or WhatsApp

We do not knowingly collect information from anyone under the age of 18.

2. How We Use Your Information

We use the information you provide to:

  • Give you an accurate price quote for your laptop
  • Arrange doorstep pickup and confirm payment
  • Contact you regarding your inquiry or transaction
  • Improve our services and respond to customer support requests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Laptop Data & Device Security

Before reselling any laptop we purchase, we permanently wipe all personal data, files, and accounts from the device. We are not responsible for any data left on a device at the time of pickup, and we strongly recommend backing up and removing your personal files before handing over your laptop. Photos you send us of your laptop for valuation purposes are used only to assess the device and are not shared publicly.

4. Cookies & Website Analytics

Our website may use cookies and similar technologies (such as Google Analytics and Google Ads tracking) to understand how visitors use our site and to measure the effectiveness of our advertising. You can disable cookies through your browser settings, though some parts of the site may not function properly without them.

5. Third-Party Services

We may use trusted third-party services (such as Google Ads, Google Analytics, and WhatsApp Business) to communicate with you and improve our marketing. These providers may collect information as governed by their own privacy policies.

6. Data Retention

We retain your contact and transaction information only as long as necessary to complete your sale, respond to your inquiries, or comply with legal and accounting obligations.

7. Your Rights

You may contact us at any time to request that we correct, update, or delete the personal information we hold about you, subject to any legal requirements that require us to retain certain records.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

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